FAQ

• How quickly can I start accepting payments?

Once you sign up and provide your business details – No KYC – we will reach out to set up your account and have you up and running in 3 hours in most cases.

• What types of payments can I accept?

You can accept Credit and Debit Cards, Interact E-Transfers, Crypto, Mobile wallets (like Apple Pay and Google Pay), and Cash (in major cities).

• Is there a contract required?

No Contract is required. We offer flexible terms to ensure our services grow with your business.

• What fees are associated with your payment processing services?

Our fees are transparent and vary depending on your business type, volume and choice of payout types. We’ll provide a custom quote after we review your needs. We do not charge monthly fees.

• Do you provide a point of sale system?

Yes, we offer customisable POS systems that are tailored to your business needs, whether you’re in-store, online, or both.

• What happens if I encounter a payment issue or dispute?

Our Canadian-based support team is available to assist you with any transaction issues or disputes, providing quick resolutions to ensure minimal disruption to your business.

• Can I accept subscription-based or recurring payments?

Most Canadian banks are not supporting automatic payment renewals these days, such as a monthly subscription. However, there are website plugins that create a workaround for subscriptions.

• Can I integrate your payment system with my existing website or eCommerce platform?

Yes, our payment solutions are easily integrated with most major eCommerce platforms and websites.

• Is your payment platform mobile-friendly?

Yes, our system is fully optimised for mobile devices, allowing you to accept payments on the go.
You can accept credit and debit cards, Interact E-Transfers, crypto, mobile wallets (like Apple Pay and Google Pay), and more.

• Is my customer’s payment data secure?

Absolutely. We use industry standard encryption and PCI- compliant technology to ensure all transactions are secure and protect your customer’s data.

• What areas do you serve in the US and Canada?

We provide payment processing solutions across all 50 U.S. states and throughout Canada. Whether you’re based in a major city or a smaller town, we’re here to support your business wherever you operate. Our fees are transparent and vary depending on your business type and volume. We’ll provide a customised quote after we review your needs.

• Can I accept payments from international customers?

Yes, our payment processing solutions support international transactions in multiple currencies.